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bretb81 -> MOTOMUMMY SCAM BEWARE !!!!!!! (9/3/2007 4:27:46 PM)
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I ordered Passo levers for www.motomummy.com based on the offer of a gift certificate for the purchases, $10. This order when through without a problem. However when I placed a second order, using the gift certificate from the first order, it was refused. They ststed it was due to my billing address being different then my shipping address, these were the same addresses as used on the first order ???. I emailed them and was told I would need to change my billing address. I eventually managed to do this and placed the order again. This time the gift certificate was invalid. I emailed them again to ask why the certificate was invalid. They replied asking for the order numbers and gift certificate number (this was included in the email they had responded too). I then sent them these numbers. A few days later they emailed to say the certificate was valid again. I tried again to place the oder and again the certificate was invalid. I then emailed them again to complain - no reply. I waited a couple of days and emailed a second complaint - no reply. A third and stronger worded complaint also received no reply. BEWARE THIS COMPANY, I BELIEVE THEY ARE USING FALSE OFFERS OF GIFT CERTIFICATES TO GAIN ORDERS AND ARE THEN REFUSING TO HONOR THEM.
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