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Web ordering? - 12/12/2007 2:10:16 PM

Nauree

Posts: 2203
Joined: 6/16/2007
From: Ponchatoula, LA
Status: online

I made an order online yesterday for some OEM parts. I noticed that my card still hasn't been charged yet nor have a received and email about my order. I didn't write down the order number because I thought I'd get an email. I just wondering if it has gone though or if I should order over the phone.

Post #: 1

RE: Web ordering? - 12/14/2007 8:33:21 AM

jbrown

Posts: 143
Joined: 10/8/2007
Status: offline

Hey Nauree,

I just got your PM and appologize for missing your post above.

Cameron at ext 115 handles all our internet placed sales. I checked with him and he has no uncharged orders placed on the 11th. You may have not completed the order successfully. Obviously, something has gone wrong.

I suggest that you give him a call anytime you have questions. The phone number is in my signature.

John

_____________________________

RIGHT PART, RIGHT PRICE, RIGHT NOW! 1-800-438-7921

(in reply to Nauree)

Post #: 2

RE: Web ordering? - 12/14/2007 10:55:13 AM

Nauree

Posts: 2203
Joined: 6/16/2007
From: Ponchatoula, LA
Status: online

Thats Ok. I'll reorder it. I'm in no rush to get parts.

(in reply to jbrown)

Post #: 3

RE: Web ordering? - 12/14/2007 11:37:52 AM

jbrown

Posts: 143
Joined: 10/8/2007
Status: offline

quote:

ORIGINAL: Nauree

Thats Ok. I'll reorder it. I'm in no rush to get parts.

Cool. We appreciate the business.

You can always reach us by phone (eastern business hours) or email from the site. Emails are usually answered within minutes.

John

_____________________________

RIGHT PART, RIGHT PRICE, RIGHT NOW! 1-800-438-7921

(in reply to Nauree)

Post #: 4

RE: Web ordering? - 12/15/2007 10:58:20 AM

Nauree

Posts: 2203
Joined: 6/16/2007
From: Ponchatoula, LA
Status: online

Just to let you know, I think my origional order went though. Waynsville Cycle Center showed up as a charge yesterday.

(in reply to jbrown)

Post #: 5

RE: Web ordering? - 12/17/2007 7:56:27 AM

jbrown

Posts: 143
Joined: 10/8/2007
Status: offline

Cool!

It's impossible for me to track an order for you with only your forum screen name.

Just email or call if you need a status update.

John

_____________________________

RIGHT PART, RIGHT PRICE, RIGHT NOW! 1-800-438-7921

(in reply to Nauree)

Post #: 6