Arai Customer Service

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Arai Customer Service

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Arai Customer Service - 9/10/2008 2:34:33 PM

TheX

Posts: 3749
Joined: 12/17/2006
From: Austin TEXAS
Status: online

I''ve been trying to open a ticket with them (I registered my helmet for the 5 year warranty) and I''ve been getting this message for at least 2 weeks,

quote:

The ticket system will be temporarily closed. We are in the process of moving our offices. The system should be back on line in about two weeks. Sorry for any inconvenience this may cause.

I''m trying to get a replacement part (the side pod) for my Nakano replica RX7. They are damn hard to get a hold of (I have a feeling that message has been up there longer than 2 weeks for sure). Any one here have any information on how to order parts like the side pod cover? I really don''t care if I have to pay for the damn thing, I just want it.

_____________________________

My opinions may have changed, but not the fact that I am right.

Post #: 1

RE: Arai Customer Service - 9/10/2008 5:22:05 PM

SpiritRR

Posts: 2289
Joined: 8/3/2007
From: the Paddock
Status: offline

If I tell you, will you help me with my personal problems...no one wants to listen. I can''t even type this through the tears...

Arai sidepods

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(in reply to TheX)

Post #: 2

RE: Arai Customer Service - 9/10/2008 5:38:08 PM

TheX

Posts: 3749
Joined: 12/17/2006
From: Austin TEXAS
Status: online

Perfect, now come over here and lets have a group cuddle...we can sing kum-ba-ya.

Seriously, thanks for the link.

_____________________________

My opinions may have changed, but not the fact that I am right.

(in reply to SpiritRR)

Post #: 3

RE: Arai Customer Service - 9/18/2008 2:24:02 PM

pawnman

Posts: 92
Joined: 9/1/2006
Status: offline

call arai direct.......610-837-4210

(in reply to TheX)

Post #: 4